Mar 29, 2024  
2016-2017 UMass Dartmouth Graduate Catalog 
    
2016-2017 UMass Dartmouth Graduate Catalog [Archived Catalog]

POM 684 - Lean Operations in Health Care

Credits 3
Lecture / 3 hours per week
Introduction to transformation processes that minimize waste and maximize the value of customer care. Topics include knowledge-based design, scientific observation and continuous experimentation, small impact problem solving, employee empowerment, and other Lean techniques. Exploration of Lean in a wide variety of real world healthcare organizations is integrated into the course.
Graded