Intense competition, heightened customers needs, and the introduction of products and services with shorter life cycles have forced business enterprises to undergo a transformation from low-cost, high-volume producers to responsive and adaptive organizations capable of better responding to customer needs. These transformations towards agility, flexibility, and customization are taking place in both the manufacturing and service sectors, including the retail, transportation, and healthcare sectors. These trends are further accelerated by the introduction of information technology infrastructures that provide automation, coordination, information-sharing, accessibility, and responsiveness throughout the value supply chain, facilitating the flow of materials and information. To address the challenges facing organizations in this new business climate, the Department of Decision & Information Sciences offers a Post-Masters Certificate program in Supply Chain Management that emphasizes understanding of both the global supply chain business environment as well as the diversity and changing workplace culture of the business industry of Southeastern Massachusetts.
The program focuses on the strategies, tactics, and operations of purchasing, logistics, and supply chain management; and the role of information technology in supply chain and business process design. Due attention is given to the tasks performed by purchasing, logistics, and supply chain personnel responsible for sourcing and managing the flow of materials into, through, and out of a firm. The learning process includes case studies, industrial projects, group presentations, and participation in professional meetings.