POM 446 - Process Management

3 credits
Prerequisites: POM 345 and Senior standing; for Business majors only or by permission of the appropriate department chairperson
Management of integrated business processes through the application of process analysis and process improvement procedures. The course teaches students how to define, analyze, evaluate, and transform conversion and service activities to deliver better value to customers. Topics covered illustrate how people, processes, and systems can be combined most productively to create outputs that help fulfill organizational objectives.