Mar 29, 2024  
2021-2022 UMass Dartmouth Undergraduate Catalog 
    
2021-2022 UMass Dartmouth Undergraduate Catalog [Archived Catalog]

POM 445 - Managing Quality

Credits 3
Lecture / 3 hours per week
Requirements: Prerequisite: POM 345
Principles and practices underlying the continuous improvement of quality in organizations. Students will be introduced to the concept of total quality management and learn to appreciate the importance of quality as a competitive strategy. Particular attention is given to philosophies and methods of organizing for quality and to quality improvement tools, including statistical process control.
Graded